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Frequently Asked questions

What happens after my payment?

#1 Order: Once you place your order, you will receive your links and login credentials via email within 2-5 minutes at most.

#2 Install: Follow our setup instructions for each device you wish to use.

#3 Watch: Enjoy your favorite content on your TV, smartphone, computer, or any other preferred device.

We are here to assist you through live chat, WhatsApp, or email to help you install your subscription on your device or answer any questions you may have.

Live Chat: Click on the chat button at the bottom of the website.
WhatsApp: Click here to message us on WhatsApp.

When will my IPTV subscription take effect?

The subscription takes effect from the moment you receive your activation credentials in the email. Example: Haley signed up for a three-month subscription at 11:55 PM on February 17 and received the activation voucher at 00:10 am on February 18. Haley’s subscription will be available from 00:10 am on February 18th for the next 3 months.

Will it work in my Country ?

Absolutely, you can watch IPTV from anywhere in the world but you will need to make sure your internet speed to watch the channels without any issues.

Is your IPTV subscription compatible with my app?

Our IPTV subscriptions are compatible with all types of devices and applications. If you have any questions, after purchasing your subscription, our agent will contact you to help you comprehensively.

How Will I Receive my Subscription?

After making a payment, you will receive your login credentials via email within 2-5 minutes at most.

Will you Renew my Subscription Automatically?

The renewal is not automatic. Prior to your subscription expiration, we will send you an email to notify you about the renewal. You will have the freedom to choose whether you wish to renew or not.

Please note that when you renew your subscription with us, there is no need to reinstall it. Simply complete the payment to renew your subscription and continue enjoying uninterrupted access to our services.

Furthermore, as a loyal customer, you are eligible for special benefits, including an exclusive renewal offer. You will receive this offer via email or you can reach out to us through Live Chat for more information.

Do I need a VPN to protect my browsing and connection data?

With our IPTV service, you don’t need to buy VPN subscription to protect your information, we have built-in VPNs for free for our customers, also all browsing data is end-to-end encrypted by software provided by a external provider, even our own team does not have access to your login details.

I Have Other Questions?

If you have any questions or need further information, feel free to contact us via chat or email.